About Payment
1、We accept the following payment methods:
1， Visa/MasterCard/JCB/American Express/Discover Credit Cards/Bank Card
2， PayPal
2.Shipping Method & Delivery Time:
1, After placing an order, you will receive a confirmation email. And will receive another email after shipment, the detailed tracking information details will be included.
2, The Total Delivery time = processing time + shipping time.
Processing Time = Period of time between the date an order is placed and when it is shipped.
Shipping Time = Period taken by a shipment to reach its intended destination and delivered to you.
Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Shipping time:
The time for your item(s) to travel from our warehouse to your destination.
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Expected Delivery Time:
Magiccubemall strive to give you the best shopping experience possible , we offer Free Shipping worldwide.
Below are the Expected Delivery Time for parcel to your country, you can take it as reference.
Any questions or doubts, please feel free to contact us service!
| Expected Delivery Time | |
| Area | Time |
| United States, Canada,Spain, Germany, France,United Kingdom,Japan,Korea,Thailand, Philippines, Singapore, Vietnam, Hongkong, Taiwan, Malaysia | 5-15 Business Days |
| Netherlands,Belgium,Luxembourg,South Africa | 5-25 Business Days |
| Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Ireland,Australia,New Zealand, Switzerland, Italy | 7-25 Business Days |
| Brazil, Mexico,Russia, Ukraine, Colombia, Peru, Chile, Argentina | 10-60 Business Days |
| Other Countries | 30 Days |
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FAQ:
1，CAN YOU SHIP TO MY COUNTRY?
We can ship all over the world.
2，Why CAN I NOT SELECT MY DESIRED COURIER?
We always do our best to select the most convenient courier for your preferred shipping method among the high number of options available.
3，I URGENTLY NEED TO RECEIVE MY ORDER. CAN I SELECT AN EXPRESS SHIPPING METHOD?
Yes, you can select an express shipping method, but you may have to pay higher shipping fees for selecting an express shipping method. Moreover, orders shipped with an express mail service usually have a higher probability of being stopped by Customs officers and of incurring in higher import duties. You will be able to choose your preferred shipping method on the checkout page of your order.
4，Why CAN I NOT SELECT FREE SHIPPING FOR MY COUNTRY?
We do not offer free shipping to some countries where we can not guarantee a cheap or reliable delivery service. However, we strive for increasing the number of countries eligible for our free shipping service, and you may discover that this option is available for your country in the near future.
Return Policy
General Policy:These are Magiccubemall.com's Standard Return Policies applicable only to products purchased by you directly from the magiccubemall.com website.All returns must require a Return Merchandise Authorization.
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
. Faulty items damaged/broken or stained upon arrival.
. Items received in the incorrect size/color.
. Unwashed, unworn, and unused item(s) that have not met your expectations within 30 days of receiving.
Warning: Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
. The package has been received for more than 2 months
. Any product not purchased from Enginediy.com
. Any product without a valid, readable serial number, including but not . limited to products with missing, damaged, altered, or otherwise unreadable serial number
. Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
. Any product from which the posted code has been removed from its packaging
. Any product that exhibits physical damage
. Any product for which you have submitted a mail-in rebate
. If items are lost while being returned, we will not be able to assist you as we wish we could. We recommend that you select a tracked shipping method to return the defective products.
For the return parcel you should know about :
. You need afford all return shipping postage
. Make sure we can get the return parcel in one month
. Refund will be arranged in 1-3 days after we get the parcel and check no problem with the stuffs
The RMA Process & Three Easy Steps:
1. Get RMA Authorization after you submit a RMA request by visiting magiccubemall.com ,RMA request should include the following information: Order Number, SKU, the reason of sending back and post images, choose replacement or refund money and other your related concern.
2. Ship the return goods after you get the RMA authorization.
Once you ship return goods, please note the return item must be with original packing, accessories and shipping address from magiccubemall.com customer service center together with RMA authorization.
Notes: please offer tracking number for return shipment. magiccubemall.com won’t take any responsibility for any missing return shipment.
3. Get the replacement or Refund.
Magiccubemall will arrange for resend or refund upon receiving your return package within 1-3 business days. The refund are applied to the original payment method.
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